Home
Region
China
International
Travel Sectors
Online & Travel Tech
Accommodation
Air Travel
Distribution
Opinions
Brief & Review
Destinations
Business & MICE
Transport & Mobility
Corporate News
Insight
Funding
M & A
People
Reports
Marketing
Trends
Events
About
Search results for “checked bag”
KLM on Messenger and being a speck in a galaxy of digital giants
06/13/2016
|
1:39:46 PM
|
Dutch airline KLM is well known for experimenting with digital marketing in its different forms including social media.
The true cost of distressed passengers, walked guests, and poor customer service
04/22/2016
|
7:42:16 PM
|
Today, the voices of angry customers have become amplified by social media, and the voice of an unsatisfied customer is louder than ever. The cost of these negative customer experiences is paramount. Big brands lose hundreds of millions of dollars due to customer churn and, importantly, negative mentions of poor customer service in social media that can harm a brand’s reputation.
Enterprise mobility adoption is travel’s unsung opportunity
04/08/2016
|
9:36:38 AM
|
PwC’s 18th Annual Global CEO Survey notes that 81% of CEOs think mobile technologies are strategically important for their business. However, due to lack of mobile strategy, not many travel companies are building more mobile apps for their employees.
The smart travel jacket that has raised $7.2 million and counting on Kickstarter
09/01/2015
|
10:55:04 AM
|
If someone decided to bury a time capsule to capture the essence of air travel during the 2010s, they might want to include the Baubax Travel Jacket.
RTB can deliver provided it is backed by astute planning
09/30/2015
|
11:24:50 AM
|
A major component of real-time bidding or RTB is to act on several layers of data. Ctrip and Zamplus provide an insight on how to plan for such digital marketing campaigns.
Unbundling watch: Will millennials force hotels to menu price their services?
08/07/2015
|
4:25:00 PM
|
There’s a lot of buzz around “unbundling” – from cable packages to financial services – driven by the demands of the notoriously budget-conscious millennials.
SITA shows time for watches and tablets in airport operations
06/24/2015
|
10:58:49 AM
|
Airline IT specialist SITA and Québec City Jean Lesage International Airport are claiming a first with the deployment of Apple Watch for airport ground staff.
JetBlue tries to hold on to what made It JetBlue as it enters next phase
06/12/2015
|
11:20:42 PM
|
The next few weeks will be big ones for St. George and JetBlue as the airline unveils its new fare lineup, including bag fees.
1
2
3
4
5
6
7
8
9
READ MORE
FOLLOW US
WEEKLY NEWSLETTER
Join our 85,000+ subscribers and stay updated on the lastest China travel news
MOST POPULAR
1
Chinese, Japanese tourist numbers help lift Philippines visitor arrivals in 4 months
2
Lifestyle hotelier Atour reports more than 600% rise in annual profit
3
China welcomes over 1.98 million visa-free visitors in Q1
4
Why is average flight capacity increasing at fastest rate ever?
5
China's largest bank to provide $41 billion in tourism financing
©2022 广州力矩资讯科技有限公司
粤ICP备06070077号
Tell us more about yourself!
*
Airlines
Hotel/Sharing Accomadation
OTA
Travel Agency/Ticket Agent
Destination
Tourism Board
Transportation
TMC/MICE
Comprehensive Tourism & Culture Enterprise
GDS
Cruise
Digital Marketing
Tourism Technology
Tourism Services
Others
Cancel
Subscribe